payment & shipping

Ordering
Information about the right of withdrawal
According to the Distance and Home Sales Act, you as a consumer (this does not apply to companies) have the right to withdraw from the agreement by notifying us of this within 14 days of receiving the product. In order for you to be able to exercise your right of withdrawal, you must return the product in undamaged condition, in original packaging. When exercising the right of withdrawal, YOU are responsible for the return cost.
Contact us by email if you want to exercise your Right of Withdrawal:
Mail: brapussel@gmail.com

Shipping cost - For delivery within Sweden
We have a weighted shipping fee. This means that you pay different shipping costs based on the weight of your goods. Low weight = Low shipping cost. Higher weight = Higher shipping cost.
All packages are traceable and picked up by you, as a customer with identification.
You will receive an SMS or a shipment when the package is available for collection at the selected collection point.
If you do not receive an SMS or shipment - get in touch with us. We will help you track the package.

Shipping fees
Shipping <1 kg = 152 kr
Shipping <2 kg = 216 kr
Shipping <5 kg = 423 kr
Shipping> 10 kg = 640 kr
Normal delivery time is 3 - 5 days (Not Saturday, Sunday and holidays included). 

Payment
You can choose between paying by Card Payment, Invoice or Corporate Swish.

Card payment
When paying by card, you come to Payson's secure credit card payment gateway. Then you choose which credit card you want to use (VISA or Mastercard), fill in the brackets Card number and Valid until (month), Valid until (year) and Valid until (year) and the security code (CVV2 / CVC2 / CSC).
Fee for card payment: SEK 0

Payment with PaysonFaktura
We offer the payment method "PaysonFaktura" in collaboration with Payson AB.
Payment terms are 14 days If you choose to pay with PaysonFaktura, a fee of SEK 19 will be added. The invoice will be sent separately by e-mail to the e-mail you specify. To pay against PaysonFaktura, you must be 18 years of age and registered in Sweden and approved in the credit check carried out at the time of purchase.
In the event of late payment, we will send a payment reminder, in which case a statutory reminder fee of SEK 60 will be added. We also charge interest on arrears at 2% per month from the due date of the invoice. In the event of non-payment, we submit the case for collection, whereby a statutory collection fee of currently SEK 180 will be added. Pauson reserves the right in individual cases to refuse delivery and reconsider the customer's creditworthiness.

Information about pledging
When paying with PaysonFaktura, the invoice will be pledged to Payson and then to SVEA Ekonomi AB, 556489-2924

Do you have any questions!
Get in touch with us on Tel. +46 (0)707-33 46 88 or
Email: brapussel@gmail.com
Greetings Customer service

Postnord is our dilivery company